RETURNS & REPAIRS

Marcia Moran Return & Warranty Policy

Warranty Coverage (24 Months)

At Marcia Moran, we stand behind the quality of our jewelry. For 24 months from the date of purchase, we will replace any defective item free of charge if damage to the material occurs.

Please note that our warranty does not cover items that have been worn, modified, lost, or improperly cared for. If your item is not eligible for a warranty replacement, you have the option to purchase a brand-new replacement at 50% of the wholesale cost.

Returns & Exchanges

  • Returns are subject to a 20% restocking fee.
  • If you are not satisfied with the quality of an item in your shipment, you must contact us within 5 days of receiving your order to arrange an exchange.
  • All returns and exchanges must be approved by Marcia Moran before processing. Please email sales@marciamoran.com for approval prior to sending any items back.